We had the pleasure of working with Jeanne and her team earlier this year. It was clear to us very early in the engagement that Jeanne is not only a brilliant individual and one of the leading authorities in her craft, but she is also a great person to work with. The process that Jeanne led us through was well defined and had a logical flow which resulted in no wasted steps or time! With her guidance, we were able to net more than a 10% response rate from our survey. This is 2X or better than our average for our more typical customer satisfaction and other customer-facing surveys. The insights we received from the survey are incredible and will prove critical to our planning as we prepare our 2016 strategic plan. Through this process, we learned a lot about our customers, business, and ourselves and we owe much it to Jeanne and her team.

We had the pleasure of working with Jeanne and her team earlier this year. It was clear to us very early in the engagement that Jeanne is not only a brilliant individual and one of the leading authorities in her craft, but she is also a great person to work with. The process that Jeanne led us through was well defined and had a logical flow which resulted in no wasted steps or time! With her guidance, we were able to net more than a 10% response rate from our survey. This is 2X or better than our average for our more typical customer satisfaction and other customer-facing surveys. The insights we received from the survey are incredible and will prove critical to our planning as we prepare our 2016 strategic plan. Through this process, we learned a lot about our customers, business, and ourselves and we owe much it to Jeanne and her team.

We had the pleasure of working with Jeanne and her team earlier this year. It was clear to us very early in the engagement that Jeanne is not only a brilliant individual and one of the leading authorities in her craft, but she is also a great person to work with. The process that Jeanne led us through was well defined and had a logical flow which resulted in no wasted steps or time! With her guidance, we were able to net more than a 10% response rate from our survey. This is 2X or better than our average for our more typical customer satisfaction and other customer-facing surveys. The insights we received from the survey are incredible and will prove critical to our planning as we prepare our 2016 strategic plan. Through this process, we learned a lot about our customers, business, and ourselves and we owe much it to Jeanne and her team.